Withdrawal Limits & Timings
b99game keeps withdrawal rules simple and consistent for all Bangladesh players. These numbers apply at VIP 1 (the base level) — higher VIP tiers unlock bigger daily caps, covered below.
Payouts typically arrive within 25 minutes during normal hours. If your account is unverified, the first withdrawal may take up to 2 hours while KYC is reviewed. After verification, subsequent requests process at the standard speed.
Supported Payment Methods
All five channels below support both deposits and withdrawals in BDT. The processing time shown is the typical time from approval to your wallet or bank account.
| Method | Min Deposit | Min Withdrawal | Withdrawal Time | Fee |
|---|---|---|---|---|
| bKash | ৳200 | ৳1,000 | ~25 min | None |
| Nagad | ৳200 | ৳1,000 | ~25 min | None |
| Rocket | ৳200 | ৳1,000 | ~25 min | None |
| Upay | ৳200 | ৳1,000 | ~25 min | None |
| Bank Transfer | ৳200 | ৳1,000 | ~25 min | None |
Always withdraw to the same method you used to deposit. b99game will reject transfers to unregistered or third-party accounts.
How to Request a b99game Withdrawal
Complete KYC first (see below). Once verified, follow these four steps to get your money out.
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1Log In
Open b99game on your browser or the Android app. Enter your registered mobile number and password, then tap Log In.
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2Open Withdraw
Go to your account menu and select Withdraw. Choose your payment method — bKash, Nagad, Rocket, Upay, or Bank Transfer.
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3Enter Amount
Type the amount in BDT. The minimum per request is ৳1,000 and the daily cap at VIP 1 is ৳25,000. Confirm your wallet number or bank details.
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4Wait for Payout
Hit Submit. Funds arrive within approximately 25 minutes. You will see the status update inside your transaction history.
KYC Verification: What It Is and Why You Need It
KYC stands for Know Your Customer. b99game requires identity verification before your first withdrawal. This confirms the account belongs to you, prevents fraud, and protects your funds from unauthorised access.
Without a completed KYC, your withdrawal request will stay in a pending state. The review takes up to 2 hours after you submit the correct documents. Once approved, you do not need to repeat the process.
KYC is a one-time step. After your documents are cleared, all future withdrawals go straight to the standard 25-minute processing queue.
Documents You Need for KYC
Prepare one of the following government-issued documents. The name on the document must match the name on your b99game account exactly.
Photo Requirements
- All four corners of the document must be visible in the frame.
- The image must be in focus — no blur, glare, or shadow over the text.
- Accepted formats: JPG, PNG, or PDF, maximum 5 MB per file.
- No editing or filters: unaltered photos only.
- Colour images preferred; black-and-white scans are accepted for passports.
Privacy protection: b99game stores KYC documents on encrypted servers. Your data is used solely to verify your identity and comply with anti-fraud requirements. It is not shared with third-party marketing services.
Uploading Your KYC Documents — Step by Step
The upload process takes under five minutes if your photos are ready. Use the b99game app or your phone's browser.
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1Log in and open Account Settings
Tap your profile icon in the top-right corner. Select Account Settings, then choose Identity Verification.
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2Select your document type
Pick National ID Card, Passport, or Driving Licence from the dropdown. The system will show you exactly which sides to photograph.
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3Upload front and back photos
Tap Upload Photo and select the file from your gallery or camera. For NID and Driving Licence, upload both front and back. For Passport, upload the photo page.
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4Confirm your personal details
b99game will pre-fill your name and date of birth from the document. Check these match your registered account details, then tap Submit for Review.
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5Wait for approval (up to 2 hours)
The KYC team reviews submissions around the clock. Most approvals happen faster than 2 hours. You will receive a notification once your account is cleared to withdraw.
Why Withdrawals Get Rejected — and What to Do
A rejected withdrawal is almost always fixable. Here are the most common reasons and the right action for each.
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Wagering requirement not met. The 225% welcome bonus carries a 22× wagering requirement. If you have an active bonus, you must complete the full playthrough before withdrawing. Check your bonus progress in the Promotions tab.
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KYC not completed. Submitting a withdrawal before your identity is verified puts the request on hold. Complete the five-step upload process above, then resubmit.
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Withdrawal wallet does not match deposit wallet. b99game enforces the same-source rule. If you deposited via bKash, withdraw to the same bKash number. Contact live chat to update a registered wallet number.
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Amount below ৳1,000 or above ৳25,000 daily cap (VIP 1). Break a large amount into separate requests across days, or reach a higher VIP tier to unlock a bigger daily limit.
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Account details mismatch. The name on your b99game account must match your KYC document exactly. Contact 24/7 live chat to request a name correction before resubmitting documents.
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Document photo is blurry or cropped. Retake the photo in good light. Ensure all four corners of the ID are inside the frame. Reupload and the KYC team will review again within 2 hours.
Higher Daily Limits by VIP Level
Your daily withdrawal cap increases automatically as you move up the b99game VIP programme. No application needed — the limit updates the moment you hit the monthly turnover threshold.
| Level | Monthly Turnover | Daily Withdrawal Cap | Cashback | Birthday Bonus |
|---|---|---|---|---|
| VIP 1 | Open to all | ৳25,000 | 0.9% | — |
| VIP 2 | ৳55,000 | ৳35,000 | 1.1% | ৳400 |
| VIP 3 | ৳2,70,000 | ৳50,000 | 1.3% | ৳1,100 |
| VIP 4 | ৳13,00,000 | ৳70,000 | 1.5% | ৳2,800 |
| VIP 5 | ৳63,00,000 | ৳99,000 | 1.7% | ৳7,500 |
| VIP 6 | ৳3,00,00,000 | ৳1,40,000 | 1.9% | ৳20,000 |
See the full VIP programme details including cashback structure on the b99game Bonus & VIP page.
Frequently Asked Questions
How long does a b99game withdrawal take?
Standard withdrawal requests are processed within approximately 25 minutes after approval. Your first withdrawal may take up to 2 hours if KYC is still being reviewed. Once verified, all subsequent withdrawals join the standard queue.
What is the minimum amount I can withdraw from b99game?
The minimum withdrawal per request is ৳1,000. There is no maximum per single request beyond the daily cap, which starts at ৳25,000 for VIP 1 players.
Can I withdraw before completing the welcome bonus wagering?
No. If you have an active bonus with a 22× wagering requirement, you must complete the full playthrough before a withdrawal is released. You can check your progress in the Promotions section of your account. Alternatively, some bonuses can be forfeited — contact 24/7 live chat for details.
Which KYC documents does b99game accept?
b99game accepts three types of government-issued ID: your National ID Card (NID), a valid Passport, or a Driving Licence issued by BRTA. You only need to submit one of these. The name on the document must match your registered account name exactly.
How many times do I need to do KYC on b99game?
KYC is a one-time process. Once your documents are approved, your account stays verified permanently. You will not be asked to resubmit unless your account details change or there is a security review.
Can I withdraw to a different bKash number than the one I deposited from?
No. b99game requires that withdrawals go back to the same wallet or bank account used for the original deposit. This is a standard fraud-prevention measure. If you need to update your registered payment details, contact the 24/7 live chat support team before submitting a withdrawal request.
Is there a withdrawal fee on b99game?
b99game does not charge a processing fee on withdrawals for any of the five supported methods — bKash, Nagad, Rocket, Upay, or Bank Transfer. Your receiving wallet or bank may apply its own transfer charges; check with your provider if unsure.
What happens if my withdrawal is stuck or delayed beyond 25 minutes?
First, check your transaction history to see the status. If it shows "pending" for more than an hour, open the 24/7 live chat and share your transaction ID. The support team can investigate and escalate the request immediately.